Yes we ship worldwide!

FAQ
FAQ
-
-
We print and fulfill all our products on demand once you place an order. It takes 2-7 business days to fulfill your order.
The average shipping time is 7 business days depending on the delivery destination.
-
In the unlikely event that your item has a defect, please contact us and send a photo of the defect so we can confirm that you are entitled to a refund. You have 15 days after your purchase date to request a refund.
Returned items must be in original condition, unwashed/unworn and approved by our returns department before you send them back. You must repackage your return and include the original receipt.
Because our products are made to order, accepting returns for change of mind or incorrect size is at our descretion. Please check the size chart before ordering a product and if you have any queries about sizing, please get in touch.
Returns are not available for swimwear, gift cards or sale items so please choose carefully.
-
As all items are made to order, we may not be able to process your exchange. Please contact us to discuss.
-
Orders are sent to production within 24 hours of the order being received. If the order has already gone into production, we can't cancel your order.
-
Most of our apparel items are created on demand and cut and sewed by hand. All items are printed on demand. This means there is no over-production and no unnecessary waste. Our clothing comes from sustainable suppliers who use solar energy and recycle whenever possible.
-
Our suppliers have over $29 million invested in printing equipment, they use industry-leading tech to get your products looking amazing.
-
The poly bags used in our packaging are recyclable, low-density polyethylene, FDA and USDA compliant.
-
Our printing suppliers make the printing itself as eco-friendly as possible.
Direct-to-garment (DTG) printing is more sustainable than older apparel printing methods, such as screen printing. The inks used for printing are water-based and free of harmful chemicals. They take care to dispose of any left-over ink according to ink supplier guidelines, so we’re not harming the environment. Paper, cardboard, plastic and batteries are recycled.
-
In order for you to prolong the life of your custom print, we suggest following the care instructions below:
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.
-
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.
Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.
-
Our product images give an accurate impression of how your product will look when you receive it. However, colour display can vary on different screens and devices, so the colour may not look exactly the same as how it's viewed online.
Returns/Shipping
Products
